DEALING WITH OUR DIFFICULT PEOPLE
Daily we all deal with folks that drive us crazy. We meet people that we immediately like and those we immediately don’t like. Learn how your behavioral style impacts these feelings as well as how to cope with them.
You will benefit by achieving real world skills that can be used in personal and professional interactions.
Occasionally we all thwart, annoy, confuse or anger one another. A difficult person’s behavior is habitual, affecting most of the people they encounter. Before labeling someone as a ‘classic’ difficult person, we need to decide if their behavior is appropriate to the situation. Ask: “Am I seeing a useful venting or a tantrum? Is this a disagreement or an attack?” If we truly have a difficult person, we need to look at ways to cope or deal with them.
Tri-C’s DEALING WITH OUR DIFFICULT PEOPLE
will teach your employees how to:
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- Recognize our difficult people
- Use our behavioral and communications styles
- Cope with what we can’t control
- Identify our options
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INSANITY IS DOING THE SAME THING OVER AND OVER AND EXPECTING DIFFERENT RESULTS
--ANONYMOUS
This all adds up to increased profitability! |
